Privacy Policy

Last Updated: June 2025

Ideal Car Transport (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website, services, and communicate with us.

By using our services or accessing our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect
We collect the following types of personal and service-related data:

• Personal Information :
  Name, phone number, email address, physical addresses (pickup and delivery), government ID (if needed for booking or documentation), and payment information.
• Vehicle & Moving Details :
  Vehicle registration number, model, value, moving dates, type of service, and other related logistics details.
• Website Usage Data :
  IP address, browser type, device information, location data (if enabled), and pages visited—collected automatically through cookies and analytics tools.

2. How We Use Your Information
We use the collected information to:

• Process and confirm service bookings
• Contact you for confirmations, updates, or issues
• Provide personalized quotes and service options
• Improve our website and customer experience
• Send notifications, updates, or promotional offers (opt-in only)
• Comply with legal or regulatory requirements

3. Information Sharing
We do not sell or rent your personal information. We only share your data in the following scenarios:

• With service partners or vendors for transport, packing, or third-party logistics support
• With government or law enforcement agencies if required under applicable laws
• With payment processors for secure transaction handling
• All our partners are obligated to maintain confidentiality and use your data strictly for the intended service.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. This includes:

• Encrypted data storage
• Restricted access to sensitive information
• Secure payment gateways with PCI-DSS compliance
• Despite our efforts, no method of transmission over the Internet is 100% secure. We encourage users to protect their login and communication credentials.

5. Your Choices & Rights

• Access, update, or delete your personal data by contacting us
• Opt out of promotional messages or newsletters at any time
• Request a copy of your stored data or raise concerns regarding its usage
• To exercise any of these rights, please email us at privacy@idealcartransport.in

6. Use of Cookies

• Our website uses cookies to enhance your experience, track site usage, and improve services. By using our website, you consent to the use of cookies.
• You may disable cookies in your browser settings, though this may impact certain site functionalities.

7. Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies individually.

8. Updates to This Policy

• We reserve the right to update this policy at any time. Changes will be posted on this page with the updated date. Continued use of our services indicates your agreement with the revised terms.